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Our Policies

Terms Of Use

  1. Natural Ingredients and Allergies: All products are Ayurveda-based and contain natural herbs and minerals. If you are allergic to any specific ingredient, please review the product's contents carefully before use.

  2. Product Usage: Each product is designed for a specific health concern. Please select the product that suits your needs and consult your healthcare advisor or physician before use.

  3. Pre-Surgery Usage: Discontinue use of the product at least two weeks prior to any scheduled surgery.

  4. Pregnancy Advisory: Pregnant women should consult their healthcare advisor or physician before using any product.

  5. Child Safety: Keep all products out of the reach of children.

  6. Children’s Dosage: Consult a healthcare advisor or physician for the appropriate dosage for children.

  7. Brand Information and Liability:

    1. Shyamee Organics is a registered brand under DaMeera Healthcare, which markets the products.

    2. DaMeera Healthcare is not the manufacturer of these products and is not liable for any legal implications or side effects resulting from their use.

  8. Storage Instructions: Store products in a cool, dry place, away from direct sunlight and moisture to maintain their efficacy and shelf life.

  9. No Medical Claims: These products are not intended to diagnose, treat, cure, or prevent any disease. The information provided on this website is for informational purposes only and is not a substitute for professional medical advice.

  10. Individual Results May Vary: The efficacy of the products may vary from person to person, depending on individual health conditions and adherence to usage instructions.

  11. Product Authenticity: Ensure you purchase Shyamee Organics products only from our official website or authorized sellers to avoid counterfeit or adulterated products.

  12. Refund and Return Policy: Please refer to our Refund and Return Policy for detailed information regarding product returns, exchanges, or refunds.

  13. Consultation and Support: For any questions regarding product selection, usage, or health concerns, please contact our customer support team or consult a healthcare professional.

  14. Compliance with Local Laws: The use of the products must comply with the local laws and regulations of the customer’s region.

  15. Updates to Terms: These terms and conditions may be updated periodically. Users are encouraged to review them regularly for any changes.

Return & Refund Policy

At Shyamee Organics, customer satisfaction is our top priority. If you are not completely satisfied with your purchase, we are here to help. Please read our return and refund policy below for details.

 

Eligibility for Returns

  1. Timeframe: Products can be returned within 7 days of receipt, provided they meet the conditions outlined below.

  2. Condition: The product must be:

    • Unopened, unused, and in its original packaging.

    • Free from tampering, damage, or any signs of wear.

  3. Non-Returnable Items:

    • Products purchased during sales, promotions, or special offers.

    • Gift cards or promotional vouchers.

    • Opened, used, or damaged products.

 

Process for Returns

  1. Initiate a Return: To request a return, please email us at [insert customer support email] or call us at [insert phone number] within 7 days of receiving the product. Include:

    • Your order number.

    • A brief description of the issue.

    • Photos of the product (if applicable).

  2. Approval: Once your return request is approved, you will receive further instructions, including the return shipping address.

 

 

Shipping for Returns

  1. Customer Responsibility: The cost of return shipping will be borne by the customer unless the product is defective or incorrectly delivered.

  2. Packaging: Ensure the product is securely packaged to prevent damage during transit. We recommend using a trackable shipping method.

 

 

Refunds​​

  1. Inspection: Once we receive your returned item, it will be inspected to verify eligibility.

  2. Processing Time: Refunds will be processed within 7-10 business days after approval and will be credited to the original payment method.

  3. Deductions: Shipping costs, if applicable, will be deducted from the refund amount unless the return is due to our error.

 

Exchange Policy

We currently do not offer direct exchanges. You may return the product and place a new order for the desired item.

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Damaged or Incorrect Products

  1. If the product arrives damaged or you receive the wrong item, please notify us within 48 hours of delivery.

  2. Provide a photo of the damaged or incorrect item for verification.

  3. We will arrange a replacement or refund at no additional cost.

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Cancellations​​

  1. Orders can be cancelled before they are shipped. Once shipped, the order will fall under the return policy.

  2. To cancel an order, contact us at [insert email/phone number] as soon as possible.

 

 

Contact Us

For any questions or assistance, please contact our customer support team

Shipping Policy

At Shyamee Organics, we aim to deliver your orders in a timely and efficient manner. Please read our shipping policy below for details:

 

Delivery Locations

  1. Domestic Shipping (India):

    • We deliver to all locations across India.

    • Orders within India will be delivered within 4-5 working days from the date of dispatch.

  2. International Shipping:

    • We offer delivery across the globe.

    • International orders typically take 20-35 days for delivery, depending on the destination and local customs clearance procedures.

 

Shipping Charges

  1. Domestic Orders:

    • Shipping charges, if any, will be displayed during the checkout process.

  2. International Orders:

    • Shipping fees vary based on the destination country and the weight of the package. Exact charges will be calculated at checkout.

    • Any customs duties, taxes, or additional fees imposed by the destination country will be the customer’s responsibility.

 

Order Processing Time

  • All orders are processed within 1-2 business days after payment confirmation.

  • Orders placed on weekends or public holidays will be processed on the next business day.

 

Tracking Your Order

  • Once your order is dispatched, you will receive a tracking number via email or SMS.

  • You can track your order using the provided tracking number on our website or the courier partner’s portal.

 

Delays in Delivery

  • While we strive to meet the estimated delivery timelines, delays may occur due to unforeseen circumstances such as weather, customs clearance, or logistical issues.

  • In case of significant delays, we will keep you informed and provide assistance.

 

Package Handling

  • Please ensure that the shipping address and contact details provided are accurate to avoid delays or delivery failures.

  • If a package is returned due to an incorrect address or failed delivery attempt, additional shipping charges may apply for re-dispatch.

 

Contact Us for Shipping Queries

For any questions or concerns regarding shipping, please contact our support team

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